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Orders, Shipping and Returns

2:29 · 7 chapters

About this video

Take an order from paid to delivered: record a payment, buy a shipping label, print packing slips for several orders at once, mark a pickup fulfilled, and handle a return from the return label to the refund with the items back in stock.

Recorded in the real product, using a fictional company, Northwind Labs. Watch on YouTube

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4:13

Mercato Overview

Products, services, orders, invoices, customers, subscriptions, discounts, payouts and the website that sells it all, in one place.

4:13 · 10 chapters

2:36

Products, Variants and Stock

Products with sizes or colours, each with its own SKU, price and stock. Mercato flags what is running low and clears it when you restock.

2:36 · 7 chapters

2:29

Invoices and Quotes

Draft an invoice from one sentence and get paid from its link. Turn a quote into an invoice in one click, and remind late payers.

2:29 · 6 chapters

2:35

Services and Bookings

Set up a bookable service and its hours, take bookings from your website, and move or cancel them with the calendar kept up to date.

2:35 · 7 chapters

2:52

Subscriptions in Mercato

Monthly boxes and yearly clubs with free trials, an invoice for every period, and a follow-up when a card is declined.

2:52 · 8 chapters

3:00

Customers, Discounts and Reports

Your buyers are your Thrive contacts. Make a discount code, read your sales dashboard, and export your sales for QuickBooks or Xero.

3:00 · 6 chapters

2:36

Selling on Your Chimp Site

An online store built in Chimp sells straight from Mercato: products, cart and checkout, and every order lands in Mercato with the buyer in Thrive.

2:36 · 6 chapters